universal music group
-
Media Strategy & Focus:
Objective: Drive ticket sales and sell out all 53 stadium shows across North America, Europe, and Australia.
Target Audience: Swift’s core fanbase (Swifties), pop music lovers, and new fans attracted by her edgier, rebranded image.
Key Differentiator: First tour leveraging Verified Fan Ticketmaster technology to prevent scalping and ensure genuine fans got access.
Challenges: High ticket prices ($49-$350) required persuasive messaging and strong promotional engagement.
Media Plan & Execution:
Platforms: Facebook/Instagram, YouTube, Google Search, Display, Snapchat, Twitter, Spotify.
Budget Allocation:
35% Meta (FB/IG): Lookalike audiences of past tour attendees + engagement retargeting.
25% YouTube: Pre-roll ads of tour rehearsal footage + exclusive behind-the-scenes content.
20% Google Search & Display: Keyword-focused ticket sales ads + banner placements.
10% Snapchat: Vertical ad stories targeting Gen Z fans.
10% Spotify: Audio ads and in-playlist video placements targeting Swift’s listeners.
Creative & Messaging Approach:
Tagline: "Are You Ready For It?"
Dark, high-energy visuals reflecting Reputation's edgier theme.
Exclusive countdown content: Daily reveals of stage setup, rehearsal snippets, and surprises.
User-Generated Content (UGC): Fans posting why they deserved Verified Fan pre-sale access boosted organic hype.
Results:
All 53 stadium shows sold out, generating $345M in revenue (highest-grossing U.S. tour ever at the time).
40% of ticket sales driven by digital media campaigns.
2.8M+ engagements on Instagram Stories promoting city-specific tour dates.
Verified Fan sales had a 60% lower cart abandonment rate than past Swift tours.
-
Media Strategy & Focus:
Objective: Sell out 80+ arena shows across North America and Europe while promoting Grande’s transition into an edgier, mature brand.
Target Audience: Gen Z & Millennials who streamed Sweetener and Thank U, Next on Spotify & Apple Music.
Key Differentiator: Dual-album promotion—first pop tour marketing two albums simultaneously.
Media Plan & Execution:
Platforms: Instagram Stories, TikTok, YouTube, Google Search, Spotify.
Budget Allocation:
40% Instagram & TikTok: Short-form, high-energy clips of dance rehearsals and backstage moments.
30% YouTube Ads: “Behind-the-Scenes” series targeting Grande’s subscribers & pop music fans.
20% Spotify & Apple Music: Pre-sale ticket offers to Grande’s top 1% of listeners.
10% Google Search: Tour location-based search ads with dynamic ticket pricing integration.
Creative & Messaging Approach:
Tagline: “No Tears Left to Cry – Just Energy to Dance”
High-gloss, pastel-heavy aesthetics matching Sweetener branding.
City-Specific Snapchat Geo-Filters featuring animated tour posters.
TikTok fan challenges around “7 Rings” dance routines increased shareability.
Results:
Nearly 1M tickets sold, generating $146M in revenue.
TikTok engagement up 300% compared to previous tour campaigns.
Tour announcement broke Spotify’s record for most tour-related streams in a single day.
-
Media Strategy & Focus:
Objective: Drive ticket sales for 95 dates across North America, Europe, South America, and Australia.
Target Audience: Hip-hop/R&B fans, urban fashion enthusiasts, and mainstream pop listeners.
Key Differentiator: First major arena tour with full VR integration.
Media Plan & Execution:
Platforms: Facebook, Instagram, Google Display, Snapchat, Twitch.
Budget Allocation:
35% Facebook/Instagram Ads: Engaged users via dark aesthetic concert teasers.
25% Google Search & Display: Targeted tour-related queries with geo-fenced ticketing ads.
20% Twitch Sponsorship: Exclusive behind-the-scenes live stream event for gaming/music crossover fans.
10% Snapchat AR Lenses: Users could virtually “wear” The Weeknd’s iconic red jacket & sunglasses.
10% Spotify & SoundCloud: Targeted ads at users who frequently streamed The Weeknd.
Creative & Messaging Approach:
Tagline: "Live the Legend"
Ads featured moody, neon-lit concert visuals, consistent with the Starboy album.
Dark Mode digital billboards in major cities synced with concert presales.
Twitch live Q&A event featuring surprise performance clips.
Results:
Tour generated $62M in revenue, exceeding pre-sale projections by 30%.
Snapchat AR Lenses had 1.5M uses within 48 hours of launch.
80% of digital ad-driven ticket sales came from social and Google Search ads.
-
Media Strategy & Focus:
Objective: Convert digital fandom into ticket buyers for Mendes' first arena world tour.
Target Audience: Gen Z superfans, particularly on Instagram, Snapchat, and YouTube.
Media Plan & Execution:
Platforms: Instagram, YouTube, Snapchat, TikTok, Google Search.
Budget Allocation:
50% Instagram & Snapchat: High-frequency Stories campaign with VIP meet-and-greet ads.
30% YouTube Pre-Roll Ads: Focused on Mendes’ most-watched acoustic videos.
10% Google Search: Prioritized city-specific dynamic ticketing ads.
10% TikTok Challenges: Encouraged fans to sing duets with Mendes clips.
Creative & Messaging Approach:
Tagline: “Sing Your Heart Out With Shawn”
Warm, intimate video teasers to match Mendes' acoustic brand.
Exclusive pre-sale access for Instagram followers.
Results:
80% of ticket sales came from social-driven traffic.
TikTok campaign generated 3.2M fan video submissions.
-
Media Strategy & Focus:
Objective: Amplify Eilish’s dark, viral aesthetic while driving Gen Z ticket sales.
Target Audience: Alternative pop & indie music fans, particularly highly engaged TikTok users.
Media Plan & Execution:
Platforms: TikTok, Instagram Stories, YouTube, Snapchat, Reddit.
Budget Allocation:
40% TikTok: Custom challenges & horror-inspired content.
30% Instagram Stories: Dark, eerie filters aligned with Eilish’s artistic direction.
20% YouTube: Behind-the-scenes mini-docs.
10% Reddit AMAs: Engagement with Gen Z music communities.
Creative & Messaging Approach:
Tagline: “You’ve Never Seen a Show Like This”
TikTok “Bad Guy” dance challenges drove massive engagement.
Spooky, horror-movie-style concert teaser ads.
Results:
$53M tour revenue, 100% sell-out rate.
2.5B+ views on TikTok challenges.