sephora
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Media Strategy & Focus:
Objective: Drive awareness, foot traffic, and high engagement for the Sephora Times Square flagship store (1500 Broadway, New York, NY 10036).
Target Audience:
Tourists & business travelers in Midtown Manhattan.
Local beauty enthusiasts, makeup artists, and Sephora Beauty Insider (BI) members.
Influencers and content creators.
Key Focus Areas:
Position Sephora as an experiential beauty destination in Times Square.
Hyper-localized targeting to drive in-store visits from nearby tourists.
Strategic influencer partnerships to amplify the launch event.
Media Plan & Execution:
Platforms: Facebook, Instagram, TikTok, Snapchat, Google Ads (YouTube + Display), Programmatic OOH, and Waze.
Budget Allocation:
40% Paid Social – Geo-targeted Facebook/Instagram ads, TikTok "Sephora NYC Experience" influencer campaign, and Snapchat AR beauty filters.
30% Google Search & Display – SEM targeting “Sephora near me” searches; programmatic display ads with time-sensitive CTAs.
20% OOH Advertising –
Times Square digital billboards featuring countdowns to opening day.
Exclusive DOOH takeovers at the Times Square TKTS booth and subway entrances.
10% Waze Ads – Navigational ads directing users to 1500 Broadway location.
Creative & Messaging Approach:
"The Future of Beauty is Here – Experience Sephora Times Square!"
Countdown-style Instagram Stories & Reels with grand opening perks.
Sephora Squad influencers went live on TikTok showcasing "First Look at Sephora Times Square."
Exclusive grand opening offers:
First 500 customers received limited-edition Sephora NYC tote bags.
Beauty masterclasses with Sephora PRO artists in-store.
Results:
Foot traffic: 30K+ visitors in the first three days.
70M+ impressions across paid and organic digital channels.
$1.2M in opening weekend sales – surpassing projections by 18%.
#SephoraTimesSquare trended on TikTok & Instagram, driving high organic engagement.
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Media Strategy & Focus:
Objective: Generate maximum awareness and in-store engagement for the Sephora Michigan Avenue store (605 N Michigan Ave, Chicago, IL 60611).
Target Audience:
Urban professionals & commuters along the Magnificent Mile.
Tourists visiting downtown Chicago.
Gen Z and millennial beauty lovers.
Key Focus Areas:
Localization strategy highlighting Sephora’s presence on the Mag Mile.
Exclusive grand opening activations to encourage in-store trial.
Leveraging Google Search & Waze for foot traffic optimization.
Media Plan & Execution:
Platforms: Facebook, Instagram, Google Search, Waze, Local Display Networks, and YouTube.
Budget Allocation:
35% Paid Social – Geo-targeted Instagram & Facebook ads featuring "Swipe Up to RSVP" to grand opening events.
30% Google SEM & Shopping Ads – Targeting "Sephora Chicago" & "beauty near me" searches.
25% Local OOH Placements –
Digital billboards at 900 North Michigan Shops.
Transit ads on CTA buses & Red Line L train platforms.
10% Waze Navigation Ads – Redirecting foot traffic to 605 N Michigan Ave.
Creative & Messaging Approach:
"The Beauty Destination Chicago Has Been Waiting For!"
TikTok influencers shared "First Look" videos of the store.
Limited-time beauty masterclasses with Sephora PRO artists.
First 250 visitors received exclusive gift bags featuring Fenty Beauty, Tatcha, and Drunk Elephant.
Results:
20K+ attendees in the first week.
2.5M+ video views from influencer collaborations.
35% lift in local Sephora app downloads.
Foot traffic exceeded projections by 28%.
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Media Strategy & Focus:
Objective: Establish the Sephora Lincoln Road (818 Lincoln Rd, Miami Beach, FL 33139) store as Miami’s premier beauty destination.
Target Audience:
Latinx beauty consumers.
Tourists & beachgoers in South Beach.
Local influencers and Sephora Beauty Insiders.
Key Focus Areas:
Bilingual digital marketing campaigns.
High-energy influencer collaborations.
Exclusive Sephora Miami-branded merch for first 1,000 attendees.
Media Plan & Execution:
Platforms: Facebook, Instagram, TikTok, Google Display & Search, YouTube, Waze, OOH.
Budget Allocation:
45% Paid Social –
Bilingual Facebook/Instagram ads featuring “Descubre Sephora en Lincoln Road”.
TikTok Live event featuring Miami-based beauty influencers.
30% OOH & Local Partnerships –
DOOH screens on Lincoln Road featuring countdown ads.
Partnerships with Miami Swim Week & local Latinx creators.
15% Google Search & Display –
Prioritized “Miami beauty store” & “Sephora near me” searches.
10% Waze Ads – “Navigate to Sephora Lincoln Road” call-to-action.
Creative & Messaging Approach:
"Miami Beauty Like You’ve Never Seen Before – Sephora Lincoln Road is HERE!"
Bilingual (Spanish/English) Instagram Story Ads with Sephora Squad Miami creators.
Exclusive grand opening offer:
Live DJ, cocktails, and giveaways.
First 500 attendees received exclusive Sephora Miami-branded tote bags.
Results:
Foot traffic: 22K+ visitors in the first five days.
5.5M+ impressions on TikTok & Instagram.
$2M in opening week sales – surpassing projections by 30%.
Highest engagement rate among all Sephora openings in 2023.
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Media Strategy & Focus:
Objective: Drive maximum sales during the holiday shopping season.
Target Audience: Beauty Insider members, gift shoppers, and holiday deal-seekers.
Key Focus Areas:
Expanding promo reach beyond core BI audience.
Bundling strategies to maximize AOV (average order value).
Leveraging gift guides and influencer collaborations.
Media Plan & Execution:
Platforms: Facebook, Instagram, Google Shopping, TikTok, Pinterest, Email, SMS.
Tactics:
Influencer-led "Gift Guide" campaign highlighting best Sephora gifts.
Shoppable Instagram Stories & Reels featuring flash sales.
Retargeting users based on cart abandonment & past purchase behavior.
SMS alerts for BI members with personalized recommendations.
Creative & Messaging Approach:
"The Perfect Gifts for Every Beauty Lover!"
Bright, festive carousel ads showcasing beauty bundles.
Dynamic holiday countdown banners driving urgency.
Results:
Sales increased 65% YoY during the BI Sale.
Highest CTR (4.8%) on Instagram Story ads.
$75M+ in revenue generated from paid media campaigns.
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Media Strategy & Focus:
Objective: Maximize online and in-store sales among Beauty Insider members.
Target Audience: Sephora Beauty Insider (BI) members segmented by Rouge/VIB/Insider tiers.
Key Focus Areas:
Personalized promotions based on loyalty status.
Omni-channel remarketing to drive conversions.
Exclusive "early access" messaging to Rouge members.
Media Plan & Execution:
Platforms: Facebook, Instagram, TikTok, Google (Search + Shopping + YouTube), Email, Programmatic Display.
Budget Allocation:
50% Paid Social: Dynamic retargeting campaigns featuring BI-exclusive promo codes.
25% Google Search & Shopping: Prioritized best-selling SKUs and gift sets.
15% YouTube Video Ads: Targeted Beauty Insider segments with sale reminders.
10% Email & SMS: Triggered based on cart abandonment and browsing behavior.
Tactics:
AI-driven predictive modeling to target high-value BI members most likely to convert.
Hyper-personalized ad creatives for Rouge Early Access vs. VIB + Insider members.
Integration with Google Merchant Center to dynamically feature products in search.
Creative & Messaging Approach:
"The Most Exclusive Beauty Event of the Year – Just for You!"
Dynamic product ads showcasing personalized beauty bundles based on past purchases.
TikTok "haul" trend featuring Beauty Insiders shopping the sale.
Results:
ROAS: 8.2X
40% increase in online transactions vs. previous year.
50% of purchases were from new Beauty Insider members.
#SephoraBeautyInsiderSale trended on TikTok with 75M+ organic views.